Customer: any professional or natural person capable within the meaning of Articles 1123 et seq. of the Civil Code, or legal person, who visits the Site subject to these terms and conditions.
Services: The company eProd provides customers with audiovisual production services.
Content: All elements constituting the information on the Site, including text – images – videos.
Customer Information: Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by eProd for the management of customer relations
User: Internet user using the above-mentioned site.
Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom they apply” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679)
1. Presentation of the website.
In accordance with article 6 of the law n° 2004-575 of 21 June 2004 for confidence in the digital economy, the identity of the various parties involved in its creation and follow-up is specified to the users of the website https://www.eprod.be/:
Owner: SPRL EPROD Share capital of 18.200€ VAT number: BE 0636.823.608 – J-B Charlierlaan 13 1560 Hoeilaart
Responsible for publication: Zuijderhoff Kevin – [email protected] . The person responsible for publication is a natural or legal person.
Webmaster : Zuijderhoff Kevin – [email protected]
Host: Siteground – Calle de Prim 19 28004 Madrid
Data Protection Officer: Zuijderhoff Kevin – [email protected]
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations.
The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.
The use of the site https://eprod.be implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or completed at any time, and users of the https://eprod.be website are therefore invited to consult them regularly.
This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by eProd, which will then endeavour to inform users in advance of the dates and times of the intervention.
The website https://eprod.be is regularly updated by eProd , responsible. In the same way, the legal notices can be modified at any time: they are nevertheless imposed on the user who is invited to refer to them as often as possible in order to take cognizance of them.
3. Description of the services provided.
The website https://eprod.be/ aims to provide information about all the activities of the company eProd.
eProd SPRL strives to provide on the website https://eprod.be information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether they are of its own making or of the making of third party partners who provide it with this information.
All information on the https://eprod.be website is given for information purposes only and is subject to change. Furthermore, the information on the https://eprod.be website is not exhaustive. It is given subject to modifications having been made since it was put on line.
4. Contractual limitations on technical data.
The website cannot be held responsible for any material damage related to the use of the site. Furthermore, the user of the site undertakes to access the site using recent, virus-free equipment with a last-generation updated browser.
The website https://eprod.be is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679)
The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, particularly for maintenance purposes, improvement of its infrastructure, failure of its infrastructure or if the Services generate traffic deemed abnormal.
eProd and the host can not be held responsible in case of malfunction of the Internet network, telephone lines or computer equipment and telephony related in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
https://eprod.be is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of: https://eprod.be
Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
eProd acts as the publisher of the site. ePRod is responsible for the quality and accuracy of the content it publishes.
eProd cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing the website https://eprod.be, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.
eProd can also not be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https://eprod.be.
Interactive spaces (possibility to ask questions in the contact area) are available to users. eProd reserves the right to delete, without prior notice, any content posted in this area that would contravene the legislation applicable in Belgium, in particular the provisions relating to data protection. If necessary, eProd also reserves the possibility of calling into question the civil and/or criminal liability of the user, in particular in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
7. Personal data management.
The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
7.1 Persons responsible for the collection of personal data
For Personal Data collected as part of requests for information and the commercial relationship that may result, the controller of Personal Data is eProd. eProd is represented by Kevin Zuijderhoff, its legal representative
As the person responsible for processing the data it collects, eProd undertakes to respect the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, full information on the processing of their personal data and to maintain a register of processing in accordance with reality.
Whenever eProd processes Personal Data, eProd takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which eProd processes it.
7.2 Purpose of the data collected
eProd may process all or part of the data:
- to enable navigation on the site and the management and traceability of services ordered by the user: site usage data, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address.
- to improve navigation on the Site: usage data
eProd does not sell your personal data which are only used by necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, the Users of https://eprod.be have the following rights
- right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of Users’ data right of blocking or deletion of Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
- the right to withdraw consent at any time (Article 13-2c GDPR)
- the right to limit the processing of Users’ data (Article 18 GDPR)
- right to object to the processing of Users’ data (Article 21 GDPR)
- the right to portability of data provided by Users, where such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- right to define the fate of the data of the Users after their death and to choose to whom eProd will have to communicate (or not) their data to a third party that they will have previously designated
As soon as eProd is aware of the death of a User and in the absence of instructions from him, eProd undertakes to destroy his data, unless their retention is necessary for evidential purposes or to meet a legal obligation.
If the User wishes to know how eProd uses its Personal Data, to ask to rectify them or to oppose their processing, the User may contact eProd in writing at the following address
EPROD SPRL – Zuijderhoff Kevin – [email protected] – J-B Charlierlaan 13 1560 Hoeilaart.
In this case, the User must indicate the Personal Data that he/she would like eProd to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on eProd by law, particularly in terms of conservation or archiving of documents. Finally, Users of https://eprod.be may file a complaint with the supervisory authorities.
7.4 Non-disclosure of personal data
eProd refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “not adequate” by the European Commission without prior notification to the customer. However, eProd remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
eProd undertakes to take all necessary precautions to preserve the security of the Information and in particular that they are not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer’s Information is brought to the attention of eProd, it shall as soon as possible inform the Customer and communicate the corrective measures taken. In addition eProd does not collect any “sensitive data”.
The Personal Data of the User may be processed by subsidiaries of eProd and subcontractors (service providers), exclusively to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://eprod.be are mainly the agents of our customer service.
8. Incident notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
No personal information of the user of the https://eprod.be website is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the repurchase of https://eprod.be and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site https://eprod.be
To ensure the security and confidentiality of Personal Data and Personal Health Information, eProd uses networks protected by standard features such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, eProd takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links, cookies and internet tags
The website https://eprod.be contains a certain number of hyperlinks to other sites, set up with the authorization of eProd. However, eProd does not have the possibility of checking the content of the sites thus visited, and consequently will not assume any responsibility of this fact.
Unless you decide to deactivate cookies, you accept that the site can use them. You can deactivate these cookies at any time and free of charge using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. « COOKIES »
A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system and the date and time of access. Cookies are in no way likely to damage the User’s terminal.
eProd is likely to process the User’s information concerning his visit to the Site, such as the pages consulted. This information allows eProd to improve the content of the Site and the User’s navigation.
Cookies facilitate navigation and / or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, they are rejected, either systematically or according to their issuer. The User may also configure his browser so that the acceptance or refusal of Cookies is proposed punctually, before a Cookie is likely to be recorded in his terminal. eProd informs the User that, in this case, it is possible that the features of his browser are not all available.
If the User refuses the storage of Cookies in his terminal or browser, or if the User deletes those stored there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when eProd or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.
Where applicable, declines all responsibility for the consequences related to the degraded functioning of the Site and services possibly offered by eProd, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://eprod.be to record or consult the Cookies necessary for their functioning due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will show how the User can modify his/her wishes regarding Cookies.
At any time, the User can choose to express and modify his wishes regarding Cookies. eProd may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Facebook and instagram appearing on the Website of https://eprod.be or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Website or mobile application of https://eprod.be, Instagram and Facebook may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only deposited on your terminals if you consent to them, by continuing your browsing on the Website of https://eprod.be. However, at any time, the User may revoke his or her consent to https://eprod.be depositing this type of cookie.
9.2. (“TAGS”) INTERNET MARKERS
https://eprod.be may occasionally employ web beacons (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.
These beacons are placed both in the online advertisements that allow users to access the Site, and on the various pages of the Site.
This technology allows https://eprod.be to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://eprod.be, and provide other services relating to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute relating to the use of the https://eprod.be website is subject to Belgian law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Brussels